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What we can help you with?
Delivery queries
We aim to deliver your order within 3-5 business days. For urgent deliveries, we offer an expedited shipping option. Track your order easily via the "My Orders" section in your account. For further assistance, contact our support team.
Returns & Refunds
KidsMamas does not accept returns. However, if you receive a defective or incorrect item, please contact us within 48 hours of delivery, and we will assist you with a replacement or store credit as applicable.
Problems with a Product
If you've received a defective or incorrect item, please email us at support@kidsmamas.com with a photo of the product within 48 hours of delivery. We will resolve the issue with a replacement or store credit.
Place, change or cancel order
To place an order, simply add items to your cart and check out. Need to make changes or cancel? Contact our team within 1 hour of placing your order. After this time, orders may already be processed.